FATEC is partnering with Tchek , a specialist in AI-powered vehicle inspections, to offer a new vehicle condition assessment service that combines the expertise of both companies. This service will facilitate inspections and accurate damage assessments, enabling the most judicious repair choices to minimize costs.
FATEC strengthens its customer support during the refurbishment of their vehicles by combining the expertise capabilities of its technical platform with an agile and efficient remote expertise solution offered by Tchek, a deeptech specialist in vehicle inspection using artificial intelligence.
Three opportunities to reduce TCO
This partnership addresses several time-consuming situations for fleet managers and is particularly crucial in controlling repair costs.
This is the case with pre-inspections before returning vehicles to a rental company. Thanks to the solution offered by Tchek, FATEC can quickly identify any damage to the vehicle that should be repaired beforehand. Furthermore, FATEC then has an expert report that it can compare with the rental company's report.
Another scenario involves the transfer of company vehicles between employees within a company. This situation requires a detailed report to determine who is responsible for any damages.
Furthermore, the solution offered by FATEC with Tchek is useful in the event of a claim to estimate the damages and determine, based on the level of deductible subscribed by the customer, whether it is preferable to repair or to make a claim to the insurer.
A simplified user journey
For FATEC customers, Tchek's solution will be accessible directly from the Copilot app via a "Bodywork" button, which will trigger the photo analysis. The driver will then be guided through taking photos with their smartphone, using masks to help them find the right angle and check the lighting. A series of 10 to 15 photos will be taken in 3 to 5 minutes to cover the entire perimeter of the vehicle.
" We realize that remotely, with phone photos that now have sufficient quality, we can detect small scratches or larger impacts on a car, and be able to produce a quote that corresponds to the damage, " explains Aurélie Carayon, Director of Operations at FATEC.
FATEC + Check = double check
“ This partnership isn’t just about using the Tchek tool. It’s about FATEC’s human expertise supporting the AI to adapt the AI results to the leasing companies’ specifications ,” adds Anton Fert, Co-founder of Tchek. Indeed, the damage assessment, generated by the Tchek solution from the photos, will be sent to FATEC’s team of bodywork experts for adjustment.
" Once the quote has been checked, the technicians will comment on it with their recommendations to the customer and, depending on the situation, advise filling out a claim, returning the vehicle as is or having it repaired in a FATEC approved network ," adds Aurélie Carayon, FATEC's Director of Operations.
An innovation that serves all customers
This additional service will be offered to all FATEC customers via their driver app by the end of the year. Given the current pressure on fleets, the goal is to save time for both managers and employees, and to enhance the relevance of the advice provided during vehicle refurbishment.
“ This partnership illustrates FATEC’s dynamism and its desire to innovate even more in service of its clients. Although now an ETI, agility is still present in the company’s choices and operations ,” explains Théophane Courau, President of FATEC.
