Confidentiality policy of the fatec-group.com site
The purpose of this privacy policy is to provide information regarding the processing of your personal data in the context of your interactions with our company and the extent of your rights when browsing the website https://www.fatec -group.com, in accordance with Law No. 78-17 of January 6, 1978 as amended and EU Regulation no. 2016/679 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter the “GDPR”).
FATEC GROUP is responsible for the processing of your Personal Data, and respects your rights relating to the protection of personal data. The FATEC GROUP website is dedicated to the profession of vehicle fleet management and aims to offer services to facilitate vehicle monitoring for client companies and drivers. Certain features of the website also allow you to contact our company to discuss a project or to submit an application.
This privacy policy is integrated into the following documents:
- Cookie management policy
- Information about the services offered
1. WHAT PERSONAL DATA DO WE COLLECT?
FATEC GROUP collects and processes certain personal data from users of the website. This personal data is directly collected by the navigation instruments, or entered on the website by the user. Following your interaction with the website, the following data may be processed.
Internet browsing data
To function correctly, the internet connection involves the generation of navigation data, which is stored by the systems and software necessary to ensure the connection to the website. This category of data includes, for example, your IP address, browser used, operating system, date and time of access and other information relating to user navigation. This data is collected and used in a manner that is not directly identifiable (for example, it is associated with the IP address of your device).
Data collected via cookies and trackers
The website uses cookies and other tracking tools, which collect data relating to navigation and interactions. Information on cookies and trackers is available in the “ Cookie management policy ” section.
Data directly entered by the user
In order to use certain services, it may be necessary to create a user account or to provide certain data on a voluntary basis. These are your contact details and your specific information in the “Exchange about my project” and “Contact” sections to get in touch with FATEC GROUP or your identifiers and password for the “Mobipilot” and “Copilot” tools » or finally your personal information concerning a job search in the “Contact us” section to submit your application.
2. HOW DO WE USE YOUR DATA AND ON WHAT LEGAL BASIS?
The personal data collected will be processed for specific purposes detailed in this paragraph. Each purpose is justified by a specific legal basis which authorizes the implementation of processing of personal data. Below you will find an indication of each purpose and the associated legal basis.
- AUTHORIZE CONNECTIONS TO THE INTERNET APPLICATION
In order to guarantee the stability of the connection to the website and the normal functioning of network protocols, certain browsing data will be used. We pursue this purpose in order to perform a service requested by the user (art. 6(1)(b) of the GDPR).
- CREATION AND USE OF THE USER ACCOUNT
If you decide to create a user account in the FATEC GROUP tools available on the site such as Copilot and Mobipilot, the data provided will be used to generate the user account, provide online services and provide the possibility of contacting the company online. Company, in order to perform a service requested by the user (art. 6(1)(b) of the GDPR).
- CONTACT
If you wish to be contacted by the company to discuss your project, the information provided will be used to carry out a service requested by the user (art. 6(1)(b) of the GDPR).
- SUBMITTING AN APPLICATION
If you wish to submit a spontaneous application for a job offer, you can access the “Join Us” section and provide your contact information as well as a CV. The data provided will be used to perform a service requested by the user (art. 6(1)(b) of the GDPR).
- ENSURE THE SECURITY OF THE INTERNET APPLICATION
To ensure the security and maintenance of the website, we may need to access stored browsing data, for example in the event that we need to identify illegal behavior or on the basis of a report. We carry out this processing on the basis of the legitimate interest of the controller (Art. 6(1)(f) GDPR).
- EXECUTION OF LEGAL OBLIGATIONS AND LITIGATION
We may use your data to comply with legal obligations or exercise our rights. For example, the Judicial Authority may request information about our users in the event of computer fraud. In this case, the data will be processed for the necessity of fulfilling a legal obligation (art. 6(1)(c) of the GDPR).
In the event of litigation, we may use the data to act or defend the company in court, on the basis of the legitimate interest of the data controller (art. 6(1)(f) GDPR). company in court, on the basis of the legitimate interest of the controller (art. 6(1)(f) GDPR).
3. HOW ARE COOKIES AND TRACKERS USED?
This website uses technical tracers (cookies and other similar tools) which are necessary for its correct functioning. The application does not use profiling cookies.
The use of the website is therefore only possible if technical cookies are installed. For more information on their operation and the purpose continued by each cookie, you can consult our cookie management policy or contact us at the email address indicated in the section "How to contact us?" ».
4. IS THE COMMUNICATION OF DATA MANDATORY?
The collection of navigation data is mandatory, because it is automatic and inherent to the use of navigation protocols. On the other hand, the communication of data to access specific services depends on your free choice. Without this data, the website is not able to provide the services offered.
5. LINKS TO OTHER SITES AND TO SOCIAL NETWORKS
The site may also contain links to other FATEC GROUP sites or services offered by third parties. This policy does not apply to those sites or services. In this case, we invite you to consult the personal data protection practices of these sites or third parties.
The site may also contain links to social networks such as Linkedin and Youtube which allow you to access and interact with one click directly on the company pages hosted by the social networks. To access the social network, the user must use their personal login credentials. This policy does not apply to these sites. In this case, we invite you to consult the personal data protection practices of the sites in question.
6. WHO HAS ACCESS TO YOUR DATA?
The processing of your personal data is carried out directly by the FATEC GROUP Company, by its employees or other specifically authorized and trained persons, who will act as qualified personnel as well as by expressly authorized external companies that perform services of different natures on behalf of our company, as subcontractors who are subject to detailed contractual supervision (for example, companies which provide IT services, services linked to the operation of the website and the services offered, administrative or legal services) only for the purposes defined in this privacy policy. Subcontractors undertake to respect the law and are not authorized to use your personal data for any other purpose. These subcontractors use compliant technical and organizational security measures to protect your personal data in accordance with the law. FATEC GROUP is committed to ensuring that only authorized persons have access to your personal data and that they ensure its confidentiality, integrity and availability. The list of subcontractors can be provided on request from the company.
The data is not transferred to third parties for commercial purposes and is under no circumstances subject to dissemination.
7. HOW LONG IS YOUR DATA KEPT?
Your personal data is kept for the time necessary to pursue the purposes described above, and in any case according to the terms applicable by law or, in the cases provided for the protection of the rights of the data controller.
Some browsing data is only kept for the duration of the browsing session; the duration of cookie storage is specifically described in the Cookie Management Policy .
The data collected for the creation of a user account is retained throughout the period of use of the account and is deleted at the end of its use. Furthermore, the user can request the deletion of their account at any time.
The data collected for the project exchange is kept for the time necessary for our response and is then deleted. The data collected when submitting an application is kept for the time necessary to search for personnel for a given profile and is then deleted.
Data relating to the execution of legal obligations: until the moment when the legal obligation ceases or when the legal action is concluded.
8. INTERNATIONAL DATA TRANSFERS
FATEC GROUP hosts personal data within the European Union, and its subcontractors are rigorously selected on European territory, however, for certain services it is possible that certain subcontractors are based outside the European Union. In this context, the services of these subcontractors are only used on the basis of additional and appropriate guarantees which are considered necessary to ensure a level of security equivalent to that provided in the European Union. These additional guarantees are regularly updated according to current legislation.
9. HOW IS YOUR DATA PROTECTED?
FATEC GROUP has implemented technical and organizational security measures to protect your personal data against unauthorized access, accidental or unlawful destruction or alteration, accidental loss, disclosure and other unlawful forms of processing. The company's security procedures comply with European legal and regulatory requirements. We limit access to your personal data to people who genuinely need access to it for professional reasons, such as for example people responsible for managing the internet application. Persons authorized to access your personal data are subject to an obligation of confidentiality towards the Company.
10. WHAT ARE YOUR RIGHTS?
FATEC GROUP uses and processes your personal data for the purposes for which they were collected and in compliance with the principles of the GDPR to protect you. You have the possibility to exercise the following rights by contacting the Company by post or email as indicated in the section below “How to contact us? ".
In accordance with the regulations on the protection of personal data, you can exercise the following rights:
- Right of Access to obtain information about your personal data;
- Right to Rectification if your personal data is inaccurate;
- Right to Erasure of your personal data if you wish in the cases provided for by law;
- Right to Restrict the processing of your personal data to specific categories of processing;
- Right to Oppose, in whole or in part, to the processing of your personal data;
- Right to Portability of your personal data so that it can be returned to you or transferred to the company of your choice when technically possible;
Users of the website who believe that the processing of their personal data does not comply with the law have the right to file a complaint on the website of the Commission Nationale de l'Informatique et des Libertés (CNIL) which acts as supervisory authority at www.cnil.fr.
11. HOW TO CONTACT US?
FATEC GROUP is the owner of the website and can be contacted at its head office in Marseille, 8 rue Jean-Jacques Vernazza, 13016 or by email at: dpo@fatec-group.com .
The Company has appointed a person delegated to protect personal data, also called a “Data Protection Officer” to ensure compliance with the law. The DPO can also be contacted by email at: dpo@fatec-group.com .
12. UPDATE
This policy may be subject to periodic updates as part of the entry into force of new regulatory texts or the introduction of new services and services offered by the FATEC GROUP website. The privacy policy available on the website is the updated version dated January 8, 2025.
Confidentiality policy on telephonic recordings
As part of the company's regulatory update with the General Data Protection Regulation 2016/679 ("GDPR"), you will find attached the confidentiality policy in relation to the recording activity of telephone communications made during your contacts with the company FATEC GROUP.
1. CONTROLLER
In accordance with articles 13 and 14 of EU Regulation 2016/679 (“GDPR”), we would like to inform you that FATEC Group, as data controller (hereinafter “Company” or “Controller”), makes recordings of telephone calls professionals in compliance with the “General Data Protection Regulation” (“GDPR”) (EU) 2016/679 and the law of June 20, 2018 which adapts the “Computer and Freedoms” of January 6, 1978 to the GDPR.
2. CONTACT DETAILS AND PERSONAL DATA PROTECTION DELEGATE (DPO)
The FATEC Group Company can be contacted at the following postal address: 8 rue Jacques Vernazza – 13016 MARSEILLE.
The Company has designated a person delegated for the protection of personal data (also called “DPO”) who can be contacted by email at the address: dpo@fatec-group.com .
3. PURPOSES OF PROCESSING PERSONAL DATA AND LEGAL BASIS
As part of its activities, the Company has the need to make telephone recordings for the purposes described below.
| PURPOSE OF PROCESSING | LEGAL BASIS |
| Improvement in the quality of customer service | Legitimate interest (article 6, II, f) GDPR). |
| Staff training | Execution of the employment contract or pre-contractual measures. (article 6, II, b) GDPR). |
| Staff evaluation | Legitimate interest (article 6, II, f) GDPR). |
| Defend the company's interests in litigation | Legitimate interest (article 6, II, f) GDPR). |
In all cases, the Company processes your personal data in accordance with legal and contractual obligations.
4. CATEGORIES OF PERSONAL DATA
As part of this activity, the Company makes sound recordings. The personal data collected during sound recordings are of a professional nature.
5. SPECIAL CATEGORIES OF PERSONAL DATA
As part of a registration, the third party could provide health data or other special categories of data which are not necessary for the intended data processing. In these cases, information of this nature is immediately deleted.
6. DATA RETENTION DURATION
The Company keeps telephone recordings for the period necessary to achieve the purposes described in this information document and in any case according to the terms applicable by law for a maximum period of 30 days from their collection.
By way of derogation, the Company may be required to keep your personal data for a longer period, in accordance with what is authorized by applicable law, or to the extent that this is necessary for the protection of its rights and interests, or on judicial requisition.
7. DATA PROCESSING TERMS
The data controller takes all necessary precautions to preserve the security of data and sound recordings and ensures the implementation of physical and logical protection measures in order to preserve the security of the information recorded in the processing implemented and prevent any misappropriated or fraudulent access or use thereof, in particular by unauthorized third parties.
The Company has implemented security procedures in compliance with European legal and regulatory requirements, for the retention and disclosure of data in order to prevent unauthorized access, deterioration and to avoid accidental loss. We limit access to personal data to those who genuinely need access for professional reasons, such as staff responsible for training and evaluating services for quality improvement purposes. . People who access personal data are subject to a duty of confidentiality.
8. RECIPIENTS AND CATEGORIES OF RECIPIENTS OF DATA
The processing is carried out directly by the Company, through duly authorized and instructed subjects, who act as data personnel as well as by external companies that carry out various types of services on behalf of the Company, as as subcontractors such as hosting or analysis of recordings. These service providers are subject to strict contractual obligations in terms of security and confidentiality.
The company ensures, under written terms of commitment, that its subcontractors provide appropriate guarantees to ensure the protection of the personal data whose processing is entrusted to them.
The complete list of subcontractors is available on request at the following email address: dpo@fatec-group.com .
It is also possible that the Company is required to disclose personal data to third parties authorized to know them, in particular when a court decision or an order from a public authority makes this communication obligatory. This may include communication to third parties such as the police.
Your data will not be distributed to undetermined subjects.
9. MANDATORY OR OPTIONAL NATURE OF DATA COLLECTION
The recording of telephone conversations is optional and depends on your decision, however the processing activities defined in this information document can only be carried out if the recording can be carried out.
10. DATA TRANSFER
The Company stores your personal data in the European Union.
11. YOUR RIGHTS
In accordance with the regulations on the protection of personal data, you can exercise your rights (access, rectification, deletion, opposition, limitation and portability where applicable), if applicable, by contacting the management of the Company or at the address indicated in this information document. In order to enable a quick response, please indicate your first and last name, email address, postal address and specify the address to which the response should be sent.
If you consider that your rights are not respected, you also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), in particular on its website www.cnil.fr.
12. HOW TO CONTACT US?
FATEC GROUP is the owner of the website and can be contacted at its head office in Marseille, 8 rue Jean-Jacques Vernazza, 13016.
The FATEC GROUP DPO can be contacted at: dpo@fatec-group.com .
13. UPDATE
This policy may be subject to periodic updates as new regulatory texts come into force. The privacy policy available on the website is the updated version dated January 8, 2025.
