FATEC-GROUP.COM WEBSITE PRIVACY POLICY
This privacy policy aims to provide information regarding the processing of your personal data in the context of your interactions with our company and the extent of your rights when browsing the website https://www.fatec-group.com, in accordance with Law No. 78-17 of 6 January 1978 as amended and EU Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).
FATEC GROUP is responsible for processing your personal data and respects your rights regarding personal data protection. The FATEC GROUP website is dedicated to the fleet management business and aims to offer services to facilitate vehicle tracking for client companies and drivers. Certain website features also allow you to contact our company to discuss a project or submit an application.
This privacy policy is incorporated into the following documents:
- Cookie management policy
- Information on services offered
1. WHAT PERSONAL DATA DO WE COLLECT?
FATEC GROUP collects and processes certain personal data from website users. This personal data is collected directly through browsing devices or entered on the website by the user. Following your interaction with the website, the following data may be processed.
Internet browsing data
For the internet connection to function correctly, it generates browsing data, which is stored by the systems and software necessary to connect to the website. This data includes, for example, your IP address, the browser you are using, your operating system, the date and time of access, and other information related to your browsing activity. This data is collected and used in a way that does not directly identify you (for example, it is associated with your device's IP address).
Data collected via cookies and trackers
This website uses cookies and other tracking tools, which collect data relating to browsing and interactions. Information about cookies and trackers is available in the " Cookie Policy " section.
Data entered directly by the user
To use certain services, you may need to create a user account or voluntarily provide certain data. This includes your contact details and specific information in the "Discuss my project" and "Contact" sections to get in touch with FATEC GROUP, your username and password for the "Mobipilot" and "Copilot" tools, and your personal information regarding a job search in the "Join us" section to submit your application.
2. HOW DO WE USE YOUR DATA AND ON WHAT LEGAL BASIS?
The personal data collected will be processed for the specific purposes detailed in this paragraph. Each purpose is justified by a specific legal basis that authorizes the processing of personal data. Below you will find an indication of each purpose and its associated legal basis.
- ALLOW CONNECTIONS TO THE INTERNET APPLICATION
To ensure a stable connection to the website and the normal operation of network protocols, certain browsing data will be used. We pursue this purpose in order to provide a service requested by the user (Art. 6(1)(b) of the GDPR).
- CREATION AND USE OF THE USER ACCOUNT
If you decide to create a user account in the FATEC GROUP tools available on the site such as Copilot and Mobipilot, the data provided will be used to generate the user account, provide online services and give the possibility to contact the Company online, in order to perform a service requested by the user (art. 6(1)(b) of the GDPR).
- INITIAL CONTACT
If you wish to be contacted by the company to discuss your project, the information provided will be used to perform a service requested by the user (Art. 6(1)(b) of the GDPR).
- APPLICATION SUBMISSION
If you wish to submit an unsolicited application for a job opening, you can access the "Join Us" section and provide your contact information and a CV. The data provided will be used to perform a service requested by the user (Art. 6(1)(b) of the GDPR).
- ENSURING THE SECURITY OF THE INTERNET APPLICATION
To ensure the security and maintenance of the website, we may need to access stored browsing data, for example, if we need to identify illegal behavior or based on a report. We carry out this processing on the basis of the legitimate interest of the data controller (Art. 6(1)(f) GDPR).
- PERFORMANCE OF LEGAL OBLIGATIONS AND LITIGATION
We may use your data to comply with legal obligations or exercise our rights. For example, the judicial authorities may request information about our users in the event of computer fraud. In this case, the data will be processed as necessary to fulfill a legal obligation (Article 6(1)(c) of the GDPR).
In the event of a dispute, we may use the data to take legal action or defend the company, based on the legitimate interest of the data controller (Art. 6(1)(f) GDPR).
3. HOW ARE COOKIES AND TRACKERS USED?
This website uses technical tracking technologies (cookies and similar tools) that are necessary for its proper functioning. The application does not use profiling cookies.
The website can only be used if technical cookies are installed. For more information on how they work and the purpose of each cookie, please consult our Cookie Policy or contact us at the email address provided in the "How to contact us?" section.
4. IS DATA COMMUNICATION MANDATORY?
The collection of browsing data is mandatory, as it is automatic and inherent to the use of browsing protocols. However, providing data to access specific services is entirely optional. Without this data, the website cannot provide the services it offers.
5. LINKS TO OTHER WEBSITES AND SOCIAL NETWORKS
The site may also contain links to other FATEC GROUP websites or services offered by third parties. This policy does not apply to these sites or services. We encourage you to consult the privacy practices of these sites or third parties.
The site may also contain links to social networks such as LinkedIn and YouTube, allowing you to access and interact directly with the company's pages hosted by these social networks with a single click. To access the social network, users must use their personal login credentials. This policy does not apply to these sites. We encourage you to consult the privacy policies of the sites in question.
6. WHO HAS ACCESS TO YOUR DATA?
Your personal data is processed directly by FATEC GROUP, its employees, or other specifically authorized and trained personnel, acting as qualified staff, as well as by expressly authorized external companies that perform various services on behalf of our company. These external companies act as subcontractors under detailed contractual agreements (for example, companies providing IT services, services related to the operation of the website and the services offered, administrative or legal services), solely for the purposes defined in this privacy policy. These subcontractors are committed to complying with the law and are not authorized to use your personal data for any other purpose. They employ appropriate technical and organizational security measures to protect your personal data in accordance with the law. FATEC GROUP is committed to ensuring that only authorized personnel have access to your personal data and that they guarantee its confidentiality, integrity, and availability. A list of subcontractors can be provided upon request from the company.
The data is not transferred to third parties for commercial purposes and is not disseminated under any circumstances.
7. HOW LONG IS YOUR DATA KEPT?
Your personal data is kept for the time necessary to pursue the purposes described above, and in any event in accordance with the terms applicable by law or, in the cases provided for for the protection of the rights of the data controller.
Some browsing data is only kept for the duration of the browsing session; the storage duration of cookies is specifically described in the Cookie Management Policy .
The data collected for the creation of a user account is stored for the entire duration of the account's use and is deleted upon its termination. Furthermore, the user may request the deletion of their account at any time.
The data collected for project exchanges is kept for the time necessary to process our response and is then deleted. The data collected during a job application is kept for the time necessary to search for staff for a given profile and is then deleted.
Data relating to the performance of legal obligations: until the moment when the legal obligation ceases or when the legal action is concluded.
8. INTERNATIONAL DATA TRANSFERS
FATEC GROUP hosts personal data within the European Union, and its subcontractors are rigorously selected within the European Union. However, for certain services, some subcontractors may be based outside the European Union. In this context, the services of these subcontractors are used only on the basis of additional and appropriate safeguards deemed necessary to ensure a level of security equivalent to that provided within the European Union. These additional safeguards are regularly updated in accordance with applicable legislation.
9. HOW IS YOUR DATA PROTECTED?
FATEC GROUP has implemented technical and organizational security measures to protect your personal data against unauthorized access, accidental or unlawful destruction or alteration, accidental loss, disclosure, and other unlawful forms of processing. The company's security procedures comply with European legal and regulatory requirements. We limit access to your personal data to those who genuinely need it for business purposes, such as those responsible for managing the online application. Individuals authorized to access your personal data are bound by a duty of confidentiality towards the company.
10. WHAT ARE YOUR RIGHTS?
FATEC GROUP uses and processes your personal data for the purposes for which it was collected and in accordance with the principles of the GDPR to protect you. You have the option to exercise the following rights by contacting the Company by mail or email as indicated in the section below, "How to contact us?".
In accordance with regulations on the protection of personal data, you may exercise the following rights:
- Right of access to obtain information about your personal data;
- Right of Rectification if your personal data is inaccurate;
- Right to have your personal data erased if you wish, in the cases provided for by law;
- Right to limit the processing of your personal data to specific categories of processing;
- Right to object, in whole or in part, to the processing of your personal data;
- Right to data portability so that your personal data can be returned to you or transferred to the company of your choice when technically possible;
Website users who believe that the processing of their personal data does not comply with the law have the right to file a complaint on the website of the National Commission for Information Technology and Freedoms (CNIL), which acts as the supervisory authority, at www.cnil.fr.
11. HOW TO CONTACT US?
FATEC GROUP owns the website and can be contacted at its head office in Marseille, 8 rue Jean-Jacques Vernazza, 13016 or by email at: dpo@fatec-group.com .
The Company has appointed a Data Protection Officer (DPO) to ensure compliance with the law. The DPO can also be contacted by email at: dpo@fatec-group.com .
12. UPDATE
This policy may be updated periodically to reflect the entry into force of new regulations or the introduction of new services and offerings on the FATEC GROUP website. The privacy policy available on the website is the version updated as of January 8, 2025.
TELEPHONE RECORDINGS PRIVACY POLICY
As part of the company's regulatory update with the General Data Protection Regulation » 2016/679 (“GDPR”), you will find attached the privacy policy relating to the activity of recording telephone communications made during your contacts with the company FATEC GROUP.
1. DATA CONTROLLER
In accordance with Articles 13 and 14 of EU Regulation 2016/679 (“GDPR”), we wish to inform you that FATEC Group, as data controller (hereinafter “Company” or “Controller”), makes recordings of professional telephone calls in compliance with the “General Data Protection Regulation” (“GDPR”) (EU) 2016/679 and the law of 20 June 2018 which adapts the “Data Protection Act” of 6 January 1978 to the GDPR.
2. CONTACT DETAILS AND DATA PROTECTION OFFICER (DPO)
The FATEC Group company can be contacted at the following postal address: 8 rue Jacques Vernazza – 13016 MARSEILLE.
The Company has appointed a person responsible for the protection of personal data (also known as "DPO") who can be contacted by email at: dpo@fatec-group.com .
3. PURPOSES OF PROCESSING PERSONAL DATA AND LEGAL BASIS
As part of its activities, the Company needs to make telephone recordings for the purposes described below.
| PURPOSE OF THE PROCESSING | LEGAL BASIS |
| Improving the quality of customer service | Legitimate interest (Article 6, II, f) GDPR). |
| Staff training | Performance of the employment contract or pre-contractual measures. (Article 6, II, b) GDPR). |
| Staff evaluation | Legitimate interest (Article 6, II, f) GDPR). |
| Defending the company's interests in the context of a dispute | Legitimate interest (Article 6, II, f) GDPR). |
In all cases, the Company processes your personal data in accordance with legal and contractual obligations.
4. CATEGORIES OF PERSONAL DATA
As part of this activity, the Company makes sound recordings. The personal data collected during the sound recordings is of a professional nature.
5. SPECIAL CATEGORIES OF PERSONAL DATA
During registration, the third party may provide health data or other special categories of data that are not necessary for the intended data processing. In such cases, this type of information is immediately deleted.
6. DATA RETENTION PERIOD
The Company retains telephone recordings for the period necessary to achieve the purposes described in this information document and in any event in accordance with the terms applicable by law for a maximum period of 30 days from their collection.
By way of exception, the Company may be required to retain your personal data for a longer period, in accordance with what is permitted by applicable law, or to the extent necessary to protect its rights and interests, or upon judicial request.
7. DATA PROCESSING METHODS
The data controller takes all necessary precautions to preserve the security of data and sound recordings and ensures the implementation of physical and logical protection measures to preserve the security of information recorded in the processing operations implemented and to prevent any unauthorized or fraudulent access to or use thereof, in particular by unauthorized third parties.
The Company has implemented security procedures that comply with European legal and regulatory requirements for the storage and disclosure of data in order to prevent unauthorized access, alteration, and accidental loss. We limit access to personal data to those who genuinely need it for professional reasons, such as staff responsible for training and service evaluation for quality improvement purposes. Individuals who access personal data are bound by a duty of confidentiality.
8. RECIPIENTS AND CATEGORIES OF RECIPIENTS OF DATA
The processing is carried out directly by the Company, through duly authorized and trained personnel acting as data processors, and by external companies that perform various types of services on behalf of the Company, acting as data processors such as hosting or analyzing records. These service providers are subject to strict contractual obligations regarding security and confidentiality.
The company ensures, through written commitments, that its subcontractors provide appropriate guarantees to ensure the protection of personal data whose processing is entrusted to them.
The full list of subcontractors is available upon request at the following email address: dpo@fatec-group.com .
The Company may also be required to disclose personal data to authorized third parties, particularly when a court order or a public authority mandates such disclosure. This may include disclosure to third parties such as the police.
Your data will not be disclosed to unspecified parties.
9. MANDATORY OR OPTIONAL NATURE OF DATA COLLECTION
Recording telephone conversations is optional and depends on your decision; however, the processing activities defined in this information document can only be carried out if the recording has been made.
10. DATA TRANSFER
The Company stores your personal data within the European Union.
11. YOUR RIGHTS
In accordance with data protection regulations, you may exercise your rights (access, rectification, erasure, objection, restriction of processing, and data portability where applicable) by contacting the Company's management or the address indicated in this information document. To ensure a prompt response, please include your full name, email address, postal address, and specify the address to which the reply should be sent.
If you believe that your rights are not being respected, you also have the right to lodge a complaint with the National Commission for Information Technology and Freedoms (CNIL), in particular on its website www.cnil.fr.
12. HOW TO CONTACT US?
FATEC GROUP owns the website and can be contacted at its head office in Marseille, 8 rue Jean-Jacques Vernazza, 13016.
The DPO of FATEC GROUP can be contacted at: dpo@fatec-group.com .
13. UPDATE
This policy may be updated periodically to reflect the entry into force of new regulations. The privacy policy available on the website is the version updated as of January 8, 2025.
